Shipping
Delivery Address
We Are Found Active recommends customers provide a secure delivery address as we are not responsible for lost/ stolen parcels.
Domestic Shipping
We offer a flat rate of $10AUD for regular registered postage. $12.00 for express post shipping.
Dispatch and delivery times
All orders are sourced and dispatched from our Canberra warehouse. Orders are dispatched within 48 hours after the purchase has been made (business working days).
All domestic orders are sent via express post, however it may take up to seven days for order to be delivered to stipulated address. Please note shipping times are additional to the dispatch time stated.
International Shipping
For international orders we charge a shipping flat rate of $24.00. We will refund any difference if the shipping is cheaper at the time of postage.
We are found active is not responsible for customs delays. The recipient is responsible for all duties or taxes that may apply in the destination country.
Please note, we do not ship to the following countries: Ghana, Malaysia, Nigeria, Pakistan and South Africa.
International orders are dispatched from Canberra and shipped via Australia Post. We aim to dispatch all orders within 48 hours after purchase. It may take up to 15 days for order to be delivered to your chosen address. Please note shipping times are additional to the dispatch time stated.
All products are sold on a Delivery Duty unpaid basis.
Order Tracking
To track your orders please login to your account or check your shipping email and visit the website of the corresponding courier below.